As we're continuing into the holiday season, I wanted to share a few more office updates and plans I'm looking forward to. New services for migraines and neuropathyI have recently shared a few new additions to my practice:
Because I am always learning more, in order to best help my patients, I will soon be offering a few more new services: Botox injections for migrainesNow, I'm not an esthetic (medi-spa) practitioner. I like your grey hair and wrinkles. AND, the current migraine treatments available are often... lacking. Even doing my best to help migraines using Naturopathic therapeutics, medications, well.... migraine meds often just suck. It is often hard for someone experiencing migraines to find a migraine med that works well, that doesn't knock them out with side effects. So, introducing: botox injections. Now, this is nothing new. The FDA approved the use of botox injections for migraines back in 2010. And in the Portland area, historically I have had a few neurologists who I could refer to for this service. But (as those of you who also live in Salem may know), when I'm looking for a specialty service like this in Salem... it's often nowhere to be found. I joke that Salem is a really big small town. But when it comes to the unavailability of specialized care, that's just no joke for any of us. Since I know just about every other injection procedure under the sun, my training on this will be very fast. I'll be learning from some injection instructors in Arizona next month, and I'll be able to start offering this service starting January at the latest. Small fiber neuropathy - further evaluation now available in SalemSmall fiber neuropathy (SFN) appears to be more common among those who have Ehlers-Danlos syndrome, Mast Cell Activation Syndrome, Postural Orthostatic Tachycardia Syndrome (POTS), Lupus, other autoimmune diseases, Fibromyalgia, other rheumatic diseases, Interstitial Cystitis and other chronic, complex conditions. While this announcement is perhaps not relevant for many of my patients, an increasing number do have one or more of the above conditions, so I didn't want anyone to miss out on finding out about this. So again, just because I got fed up with not being able to find anyone in Salem who can work up my patients for small fiber neuropathy (SFN), I will start offering biopsy evaluation for this concern at both of my clinics. Dr. Menk Otto (who also practices at my Portland location), has been offering these for a little while, as do a few others I know of in Portland. But in Salem... it's been... just crickets. For those who are curious, SFN is a condition that affects the nerves, usually starting in the skin of the hands and/or feet. Someone may have neuropathy (nerve pain and/or sensory changes) due to a known condition (such as diabetes), temporary deficiency (hypothyroidism, low vitamin B12 or copper) or a past injury. If the reason for the neuropathy is not known, sometimes this condition needs to be evaluated. The best way to evaluate this condition is with a skin biopsy, comparing the number, shape, and density of nerves in the upper and lower legs. I will still be referring out patients for biopsies for other conditions (such as uterine or skin conditions), I am not trying to be the expert in all things for all people. But for this specific condition, it has been difficult to find experts to refer out for in the Salem area. This too will be available starting in January. If this is a concern for you (maybe we've tried and failed to find a local practitioner to do this biopsy?), then first things first is an in-office evaluation focusing on a neurologic workup. Then, if we decide to go forward with the biopsy, that visit must happen in the morning (due to the very specific nature of the biopsy procedure and the very particular way that it needs to be shipped). Further reading: About SFN: https://www.hopkinsmedicine.org/neurology-neurosurgery/specialty-areas/peripheral-nerve/small-fiber-sensory-neuropathy https://www.medicalnewstoday.com/articles/small-fiber-neuropathy#causes Scientific articles on SFN: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3086960/ And on that note, just two more little bits of news… additional care, outside of office visitsI try not to be too much of a Luddite when it comes to technology. But also, I was trained in the paper chart era. In-office visits with paper charts, having staff return phone call messages, that was the extent of my medical training as it pertained to avenues of delivering care. So while I have known about these "online digital evaluation and management" service codes for a year or two, I just didn't know how they would benefit my patients, nor how they could get integrated into the care I offer. As more and more systems are digital, and many care basics can and are handled before and after visits, these digital care codes are starting to make more sense. There are three codes (99421, 99422, 99423) and they indicate 5-10 minutes, 11-20 minutes, and more than 20 minutes respectively. Here are a few examples of where I can handle some aspects of care outside of an office visit, so where these codes may be used in place of a visit:
These codes are definitely no replacement for face-to-face care, whether that is in-person or via telehealth. This type of care is limited to what I can do on my own, essentially without having a conversation with you. If I need to ask you questions, discuss treatment alternatives, side effects, etc. - conversations still need to happen within visits. And, no matter how well things are going, and how good you feel, the management of many prescriptions still requires 1-2 visits per year (no matter what our opinions may be on the matter), along with whatever lab evaluation is standard to that management. This may open the door to patients getting a few straight-forward needs met between their visits. So if you may find this helpful, you can check with your insurance as to coverage for those codes. I am not punctualHi, my name's Angela, and I am running behind on visits most of the time. I apologize. I actually used to be very punctual. No, really! Back when insurers paid for longer visits, the visit times were scheduled longer. I was known for my punctuality and even started visits early when I could. Now, they don't cover that time. So we don't schedule for that length of visits. Add to that a new dynamic in my practice... The depth and complexity of what I can evaluate and treat for patients has exponentially developed over the last 5 or so years. I used to refer out for many chronic, complex conditions that I am now known as being the go-to expert. Well, the expert in Salem. There are still many great experts in the Portland area (though they may be scheduling far out for new patient visits, not taking new patients right now, or have dropped all insurance contracts - it's strange being in the medical field right now). A few of those conditions are those I mentioned above, such as Ehlers-Danlos syndrome (I'm most experienced with hEDS), Mast cell activation syndrome, Postural orthostatic tachycardia syndrome (POTS), Fibromyalgia, autoimmune, neurologic, rheumatic and other chronic, complex conditions. You know, the kind of conditions and concerns that when you bring them up, the typical "5 minutes and I'm out" provider gets wide-eyed, panicked, and starts looking for the door. I'm over here, leaning in, asking you to speak more about it. That's my style, and that's how I figure out where we can go next. And, in all my excitement to discuss new tests, treatments, and options my patient has often never heard of (the patient who had practically given up all hope), my timing starts to fall really, really behind. I do apologize. I do recognize being punctual is a form of respect. But in the course of respecting patients with really tricky, complex conditions, I end up disrespecting the timing of the patient who comes afterward. I get that. And I feel stuck. Because I can't cut patients off after their first 1-3 symptoms like other clinics who literally post this policy at the reception desk. I just don't do medicine that way. So, if you want me at my most timely, ask for the first appointment of the day (or the first appointment after my lunch break). It is extremely rare that I start my appointments late from the get-go. It's just that I fall behind providing the care I want to deliver within the confines that insurers place on my practice. One new thing I'm bringing into my clinic to help with my timeliness is digital transcription. I am going to start using a program that helps me chart. The program will be listening, but it's a HIPAA-compliant computer program, not a person. It then helps with my notes, and only those notes are kept. No recording. So, no one will be listening, and no recording will be stored anywhere. And also, this program is separated from the private, identifying information we keep on patients, so none of that is associated with my dictation. And although in my trials I have seen how it will help in the efficacy of my charting and creating treatment plans for patients, I also realize that new technology like this will not be desired by all. If you wish for me to not use this during our visits, please just ask (though I really hope the patients who do ask this don't also have Alexa, Facebook app, or any other number of tech gadgets listening to you in order to sell you things if you ask for this level of tech privacy). dang it, and I thought this would be a short oneI am just wordy. There's no helping it.
I hope you are staying warm during our transition to winter. I'm going to try to take a little downtime this week, with some hot tea, blankets and a good book. Take care for now, and I hope you also find some relaxing quality time this week, Dr. Angela Cortal
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As we're saying goodbye to October and hello to November, I would like to share a couple of current office updates and future plans. an update on phone numbersFor some reason, about a month ago my schedule got very chaotic with patients being scheduled at the wrong clinic (ex: they wanted to see me in Salem, but ended up on my Portland schedule). Now I've known this could happen, since I work at two separate locations under one practice name, but it's never been too much of an issue before. I believe now staff are confirming location a little bit more during phone calls ("for the Salem office, you're wanting to see her at the Salem office, right?"), so it looks like everything has smoothed out. But just in case you don't have both phone numbers, here they are: Portland: 503-232-3215 Salem: 503-990-8395 We were considering "closing down" the schedules at the respective clinics (Portland staff would only be able to schedule me for my Portland schedule), but it seems like the chaos has calmed down. In any case, please at least save into your phone the number for the office you physically see me at, and call that one when you're scheduling follow-ups. updates around the officeSome days I will have a colleague or medical intern shadowing me. For the most part they are all looking to further develop their injection therapy skills, or exposing themselves to this field in order to learn more about it (and decide whether to pursue it post-graduation). I strive to respect everyone's needs and boundaries, so during the days I have someone in the office with me, I do a quick check with each patient as soon as they get here (for injection procedure and/or re-evaluation follow-ups post-injections). I check in to see whether they are comfortable having someone observe the entire visit, just the injection procedure component, or not at all. That way there are no surprise visitors during visits, and my colleagues/ students get observation experience with those who feel comfortable with them being present. a few more office updatesAlpha Stim I have been doing a lot of research into different in-office electrotherapy devices, such as cranial electrotherapy stimulation (CES), transcranial magnetic stimulation (TMS), and vagus nerve stimulation devices. After a lot of careful consideration, I have decided to offer Alpha Stim at both of my clinics.This is a CES device that is FDA-cleared for anxiety, insomnia and pain. I will start offering these 30-minute sessions during office visits (you can schedule a typical in-office follow up for this). When treating anxiety, depression, or insomnia, those sessions can be billed to insurance (limit: 4 sessions). That way I can offer a more approachable trial run for this device to my patients, and those who benefit can decide whether to obtain one from my office or the Alpha Stim company for at-home use. Ketamine I have been following the research and medical use of ketamine for the last few years with a lot of interest. As this field develops, we are seeing more evidence-based uses of ketamine for pain, insomnia, anxiety, and depression. I am often brainstorming with patients more and different options after chronic pain management or conventional mental health treatment of therapy and pharmaceuticals have been exhausted. There is of course no one magic bullet for any of these complex chronic concerns, but I am interested in learning more about it, as it could be one more additional treatment option I can offer my patients. I will only be offering oral options, which should be used in conjunction with ongoing mental health counseling. I will not be offering it IV. Here are a few articles on some of the medical uses of ketamine, if you are interested in learning more: https://www.medrxiv.org/content/10.1101/2020.07.13.20153247v2.full https://www.nature.com/articles/s41398-021-01230-z https://www.psychiatrist.com/jcp/oral-ketamine-for-depression/ In order to prescribe ketamine I have to take additional continuing education and certification. So, I don't have that yet, but I expect towards the end of the year, or the beginning of 2024, this will be one more treatment I can offer patients. a note on billing codes, and when more than one code is used for one visitIf your visits with me are not billed to your insurance plan, you can just go ahead and skip this fairly dry subject. For the rest of you, I wanted to take a moment to describe how and when I use what codes. I hope that no one's eyes glaze over in boredom, but I feel that I'm the best to discuss this subject because when insurance billing questions come up, it is usually our office manager Iris who handles this. And Iris is great, we all love Iris, however she is not present during the visits, so she just has to guess why and how I'm using the various codes that I do. A common category is called an extended time code. The best way I can describe this, is think back to the last visit you had with a "standard" medical provider for your concern (pain, hormones, diabetes, thyroid, GI, you name it). How long was that visit? How many other conditions did you discuss and make a plan for that day? If your provider was following typical norms, the average appointment time is 5-7 minutes, and is focused just on that one concern. If you bring up another concern, the provider often will tell you that you have to book a separate visit to address that second concern. Now compare that to a typical office visit with me, which lasts 30-60 minutes. I am often working up many concerns at once (your chronic joint pain, your allergies, your hormone deficiency, reviewing your blood sugar labs, and what is this weird new thing on my skin???). With how codes are set up, I'm not going to bill four office visit codes just because I cover four of your concerns (and that's a very low estimate for what's typical in my visits). Instead, I will bill an office visit code with an extended time code. The first code tells your insurance company we had a medical visit. The second code tells them we went into a lot of depth above and beyond typical office visits. Other types of codes I use, in addition to office visit codes, are:
ok, that's enough updates for nowI hope you have a lovely fall, and can enjoy our entry to the cozy, warm, hibernation season. I've been enjoying breaking out my herbal tea blends again, and snuggling up under blankets with a good book.
I wish you the very best in feasting, friends, family, loved ones, or any other seasonal quality time you enjoy, Dr. Angela Cortal For today's topic, I'd like to touch a little more on hormones because I will be introducing a new hormone treatment option. hormone pellet therapyI will tell you the honest back story. I had been resisting getting into the topic of hormone pellet therapy for the first decade-plus of my practice. This was entirely due to negative experiences I had in my earlier years in practice. Multiple times I ran hormone labs on patients who had gotten hormone pellets (from a very well-known pellet company who shall remain nameless). Every time, the sky-high levels completely freaked me out. So I just put the whole topic out of my mind, leery that it could in fact be done well. I focused on developing and refining all the rest of my knowledge, experience, and optimization of hormone care, and not touching the topic of hormone pellets with a 10-foot pole. Then a few years back, a colleague changed my mind on all this. I wasn't specifically looking into learning or providing hormone pellets, but I ended up learning a lot from her. She is one of the most experienced hormone experts in the Seattle area. She has a very full practice of happy patients and is frequently sought by professional and educational organizations, on the topic of training healthcare providers how to best address hormone imbalances. And it sure didn't seem that she was overdosing all her patients on hormones. In fact, it seemed like they were all responding well, and many were happy to have the option. It seemed like she was doing them right. And because she teaches other providers (and has now become a good friend of mine), this last June I finally put aside my reservations and learned from the pro. what are they? Hormone pellets are about the size of a grain of rice, and contain hormones (estrogen and testosterone) that slowly release for about 3 to 6 months. The pharmacy that I will be using compounds the estrogen and testosterone pellets for my patients. That way I can offer just the dose that each patient needs and fine-tune doses for each patient. The pellet is inserted just below the skin, usually above the buttock area (think right above your back pocket) during an office visit. It does involve anesthesia (numbing up the area) and a small incision, though the incision is so small that it doesn't even require a stitch. Just some bandages and the patient is on their way. how do they fit into the hormone treatment option realm?I view them as just another option. I have had quite a number of patients ask about them over the years. It is the preferred route for many people. In times past, I had to refer out, and hope that the provider my patient found could responsibly match them to the right hormone dosage. Now I can offer this to any patient where it is a good fit, and monitor them myself. who should consider this option?You may be a good candidate if you:
It is important to first be dialed in on your current hormone prescription in some other route (such as creams, pills, or injections) so that I can calculate a pellet dosage from your current prescription. If you have never taken these hormones (estrogen/ testosterone), have a bleeding disorder, or are taking a blood thinner, then you may not be a good candidate. how long do pellets last?Generally women see maximal benefit for the first 3-4 months, then the pellet declines in potency. For men, the time frame is more around 4-6 months. These are general expectations. Everyone is on a spectrum, so some may feel that the dose decline on the earlier end, and some will feel that it lasts much longer than what I wrote above. the cost and other detailsThe exact cost of the hormone pellets (and their insertion) depends on the ingredients and dosage. Initially, the costs of pellet procedures will range from $250-400 (with women being on the lower end and men on the upper end, as men tend to require larger doses thus more pellet supply costs). This pricing may change after I have treated a handful of patients, if there are more unanticipated costs to providing pellets, but this is our starting plan. Insurances do not cover this cost. Your insurance should cover your office visit (and labs) like usual (if yours does), but insurances do not consider hormone pellets Standard of Care, and thus they are not Medically Necessary. Lab monitoring is also an essential piece. Not only do we need (somewhat) current labs while you have been taking your current hormone prescription, but we will plan labs to occur at a specific time post-insertion to check your response. This, and all other pertinent information, will be discussed during the initial visit. so what's the first step?If you are interested in discussing and potentially pursuing this option, please take the first step and schedule a follow up visit (Portland: 503-232-3215; Salem: 503-990-8395).
Just a regular 30-minute visit is fine. It can be virtual or in-person. There is a lot for us to talk about so that together we can make an exact game plan and then schedule the actual pellet insertion visit (I will be doing them at both offices). I hope you have been able to get out there and enjoy our summer a little bit before we return to fall time. Let me know when you need more support keeping it all moving and going, I am here for you! Dr. Angela Cortal That's a big topic, I know. Huge. I have way more to say than I can possibly fit in this post (I did in fact write a book on this topic 3 years ago), so here I'm just going to be focusing on the highlights. This includes things I think that most people can safely try at home, things for those with chronic pain to be aware of, and other ideas that I'm commonly discussing with patients that I don't really put into the, "needs to be monitored by a healthcare professional" category. First up, what are we dealing with here?Many of my patients seek me out because they want to further investigate and figure out their pain. Often my "job" at the first visit is to assess what has been imaged, tested, and treated, and understand what that past workup can tell us in terms of someone's potential diagnosis and the cause of their pain, so we both can figure out how to move forward. Just a few common sources of pain in my practice include:
Many, many more. So I'm mostly focusing on the musculoskeletal system here. As each condition has its own triggers, risk factors, and how it affects us, our pain, ability to function, investigation and treatment course options are individualized for each person. But with that being said, I would like to share a few self-care ideas that can help a variety of common underlying sources of pain… Moving your bodySorry, but you knew that exercise was going to be on this list, didn't you? Instead of me giving each patient a standard recommendation for the type of exercise, number of days per week and minutes that everyone should be doing, I want this to be individualized, too. First up, are you moving your body regularly? If not, start with moving it in a way that feels good, and that you enjoy. Forcing yourself to do exercise that you hate because a healthcare professional told you you "should" do it is a recipe for reinforcing negative thought patterns when it comes to natural body movement. Instead, move in a way you enjoy. Let's all start there. If you are not moving, then choose a way to gently reintroduce movement (I say reintroduce as nearly all of us were more active in our younger years). For some, that is water aerobics. Or chair yoga. Or tai chi or other meditative practices may be a good fit, particularly if gentle movement and improved balance are goals. Some enjoy jogging. I do not. But some think that Zumba sounds like the worst punishment possible, and I find it really fun. Good thing there are endless ways we can express physical movement in our lives. And here's just a few more specific ideas on this topic: Controlled Articular Rotation (CARs) is a great introduction to improving mobilization all over, especially in those joints that are painful, stiff and limited in their range of motion, without introducing too much resistance and strain. Here's one explanation and guide on this topic. Stretching can be a great self-care tool at home, just be aware of how your body responds. Some tight muscles feel great after a stretch. But in areas of joint pain, hypermobility, muscle spasms, and trigger points, sometimes stretching can put undue stress on joints and muscles that are already struggling to heal and recover. Run your exercise program by the expert you trust the most in this field. And sometimes, less movement is the key. Health conditions that include high cortisol, stress, anxiety, fatigue, and insomnia are sometimes worsened by too much high-intensity or aerobic exercise. Stressed-out bodies often don't respond well to exercise that can stress them out more. In these cases, yin yoga or other slower-paced exercise is a great addition. For tight, spasmodic muscles, sometimes intentional relaxation of those muscles is more beneficial than stretching - especially as stretching can sometimes be too aggressive. Finding a position of maximal release involves identifying the points in the body where the muscle attaches, and bringing those sites closer together. By relaxing and breathing slowly over 1-2 minutes, the muscle is given the opportunity to find a lower "set point" of tension. Here is just one style in this video, to release the piriformis muscle in the pelvis region (this video was recently passed to me by a patient). There are many styles of muscle release techniques, please ask your chiropractor, physical therapist, or myself for ideas specific to the muscles you are seeking to release. Myofascial care at homeMyofascial treatment is a very broad term that encompasses hands-on care that you can receive from an acupuncturist (gua sha, cupping), chiropractor (Graston or IASTM), physical therapist and others. A common aspect of all these types of treatments is breaking up any fascial adhesions that can build up in the superficial and deep connective tissue layers of the body, which can cause pain and limited range of motion. An additional benefit is these therapies (either performed by someone else, or as self-care) also tend to improve circulation, movement of nutrition and oxygen to the areas of chronic pain. A few common at-home tools to aid in this include foam rollers, dense rubber balls (Lacrosse balls or Melt balls), and other roller massage home tools. Working out fascial adhesions can be sore, even a bit painful or tender. When doing this at home, it is good to know precisely which muscles you are intending to treat, so that you don't inadvertently painfully compress a nerve instead of the fascial layers you are trying to release. Sometimes pain is no gain, so be aware of your anatomy. Here's a few home exercises on self myofascial release you can try. Supplementation: what I commonly use, and what I commonly recommend to avoid |
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